The HTML-Based Help Idea Book
ETA: Spring 2000
by Cheryl Lockett Zubak
HelpThink Press, ISBN 0-9645293-4-3
Though our profession has been moving from WinHelp to HTML-based help for several years now, we're still faced with figuring out how to take best advantage of HTML-based help and Web technologies. This book of case studies looks at a variety of HTML-based user assistance -- for the desktop and the Web -- to determine how these systems were designed and created. Through interviews with the authors and in-depth design analyses, you'll learn about the processes, tools, and design strategies that help authors used to create help systems that have embraced HTML technologies.